Software Authorization Activation Guide ยท Online & Offline Activation
๐ฆ What you will receive after purchase:

When launching for the first time, the software will automatically pop up the following activation window:

If the window is closed, click "Settings" in the upper right corner of the software, and click "๐ Open Activation Window" in the settings interface to reopen it:

โ Conditions of Use: The computer using PdfSigner is connected to the Internet.

Example format: PDFS1-B0001-X7K4A-W9M2P-H3N6Q

๐ด Conditions of Use: The computer using PdfSigner cannot connect to the Internet and needs to use another device with Internet access to complete activation.

license.lic).

license.lic file back to the computer installing PdfSigner via USB drive or other methods.
| Question | Solution |
|---|---|
| Prompt 'License key format error' | Please check if the license key is fully entered. It is 26 characters long and includes 4 - delimiters. It is recommended to copy and paste directly instead of typing manually. |
| Prompt 'Network connection timeout' | Check if the computer network is normal and if the firewall blocks PdfSigner from connecting to the Internet. Try turning off the firewall or using offline activation. |
| Prompt 'Cannot connect to activation server' | The server may be undergoing maintenance, please try again later. Or switch to offline activation. |
| Importing license prompts 'Does not belong to this PC' | Machine code mismatch. Please confirm the license was generated under the machine code of the same computer. Different computers have different machine codes. |
| Importing license prompts 'Expired' | The license validity has expired. Please contact customer service to re-authorize. |
| Importing license prompts 'Invalid or damaged' | The file may be damaged during transmission. Please redownload from the cloud and ensure complete transfer before importing. |
| Cannot use after reinstalling system or changing computer | The machine code changes with system/hardware. Please contact customer service to explain the situation, and customer service will handle the device binding in the background. |
| Want to clear activation status and reactivate | Under the activated state in the 'License Activation' area of the settings interface, you can find the option to clear local activation (for local testing scenarios). Official use is not recommended. |